Shipping Policy
At Aqua Boost LLC, we are committed to providing fast, reliable, and affordable shipping options for all of our customers. Please review our shipping policy below for details on how we handle orders:
1. Processing Time
- All orders are processed within 1-2 business days (Monday through Friday, excluding holidays).
- Orders placed on weekends or holidays will be processed the next business day.
- You will receive an email notification once your order has been processed and shipped.
2. Shipping Methods and Rates
- We offer a variety of shipping options to meet your needs: based on carrier availability you can expect:
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Overnight Shipping: 1 business day
- Shipping rates are calculated at checkout based on the size, weight, and destination of your order.
3. Free Shipping
- Free standard shipping is not offered at this time
4. International Shipping
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At this time we do not offer shipping outside of the US.
5. Order Tracking
- Once your order is shipped, you will receive an email with a tracking number and a link to track your package.
- You can also log into your account to view the status of your order.
6. Address Accuracy
- Please ensure that your shipping address is correct when placing an order. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.
7. Damaged or Lost Shipments
- If your package is damaged during transit or lost, please contact us immediately at info@theaquaboost.com. We will work with the shipping carrier to resolve the issue and ensure you receive your order in a timely manner.
8. Returns & Exchanges
- Please refer to our Return Policy
If you have any questions about our shipping policy, feel free to contact our customer service team at: info@theaquaboost.com
Thank you for shopping with Aqua Boost LLC!